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What must I do if my personal information has changed after the issue of the 7Luck Membership Card? |
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The member must notify 7Luck in case of personal informations' change, such as address and phone number. If the member fails to notify 7Luck, 7Luck is not be liable for any damages that may occur.
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Can I receive a new Membership Card if I my Membership Card is lost or stolen?
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Yes. Re-issuing of Membership Cards can be done at every 7Luck Casino upon verification of ID.
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I received my 7Luck Membership Card at 7Luck Casino Seoul Gangnam. Can I use my Membership Points at other 7Luck Casinos? |
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Yes. 7Luck Membership Cards can be used under same terms and conditions at every 7Luck Casino. |
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How can I accumulate 7Luck Membership Points?
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Table Games - Present the Membership Card to the dealer prior to betting Machine Games - Insert the Membership Card in the Membership Card slot
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How can I check my accumulated 7Luck Membership Points?
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You can directly check your 7Luck Membership Points by the Membership Card Reader which is installed at every 7Luck Casinos or at the information desk. |
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How can I use the 7Luck Membership Points?
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The 7Luck Membership Points can be exchanged for a Korea Travel Card at the information desk. However, a minimum of 50 thousand points is required to receive the card. In addition, the Membership Points will automatically disappear unless used within one year from the last accrued date of the points.
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How can I issue the 7Luck Membership Card?
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You can apply for the 7Luck Membership Card at every 7Luck Casino. Make sure to bring your passport for application. You may receive the Membership Card after submitting your application and receiving verification.
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Is there an age requirement to receive the 7Luck Membership Card? |
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Yes. Koreans (with the exception of those under the conditions listed in article 2 of the Emigration Law) and person under age 19 are not eligible to receive the 7Luck Membership Card. |
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Can I get rejected in receiving the 7Luck Membership Card? |
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Yes. If the applier is considered as ineligible for 7Luck Casinos' member, issuing of the 7Luck Membership Card can be rejected. |
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What is the 7Luck Membership Points?
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The 7Luck Membership Points are points that you accumulate through your participation in games at each 7Luck Casino.
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Can I transfer my 7Luck Membership Card to someone else? |
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No. The use of the 7Luck Membership Card is valid for personal use only and cannot be transferred or used as a security. In addition, the services and benefits of the card may only be used at the appointed casino.
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Can I lose my membership rights or use of the 7Luck Membership Card?
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Yes. 7Luck can deprive membership rights or use of the 7Luck Membership Card without warning, by the following actions.
1) Improper usage purposely or through serious negligence 2) 7Luck Membership Card transfer or lending 3) Cheating 4) If information on the application is false 5) If exposed to usury or any illegal activities 6) If warned more than two times by unpleasant verbal misconduct that may disturb other members and cause disturbance to casino 7) Damaging casinos' properties 8) Violating casinos' guidelines 9) Voluntary request for withdrawal from service 10) Other factors that may inflict a loss to the casino
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What must I do if I lose my 7Luck Membership Card? |
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The member must report the loss or theft of the card to 7Luck as soon as possible. 7Luck shall not be liable for any damages that may occur for such cases. |