access management guide
Seven Luck Casino operates the following access control system to ensure sound use of the casino by customers.
Information on the access control system to prevent gambling addiction
Information on the access control system to prevent gambling addiction
Type |
Access restriction upon family request |
Access restriction upon self-request |
Meaning |
Family request (spouse or lineal ascendant or descendant) to restrict access to the casino ※ Lineal ascendants and descendants: Grandparents, parents, children |
Self-request to restrict access to the casino |
Application method |
Apply by visiting the CS Desk at each branch. ☞ A family member makes the request by preparing for the documents. |
Apply by visiting the CS Desk at each branch. ☞ The applicant makes the request by preparing for the documents. |
Documents required |
《Required items》
- • Family Request to Restrict Access, 1 ea. (filled out by our company)
- • Consent Form for Use of Requester’s Personal Information, 1 copy (filled out by our company)
- • Document verifying family relation, 1 ea.
※(Family Relation Certificate, Marriage Certificate, etc.)
- • ID card of applicant, 1 ea.
- • ID card of subject, 1 ea.
|
《Required items》
- • Self-request to Restrict Access, 1 ea. (filled out by our company)
- • ID card of applicant, 1 ea.
|
Others |
The documents verifying family relation, such as the Family Relation Certificate, must have been issued in the last three months.
The name and resident registration number that appear on the related documents should be limited to the subject of access restriction. The last six digits of resident registration numbers of other persons should be hidden.
|
Information on the access control system regarding violation of rules
출입금지 요청안내. 구분, 가족요청, 본인요청, 일반(규정위반) 정보가 있습니다.
Type |
Restriction of access upon general (violation of rules) |
Method |
Handled by the respective department if the violation of rules specified in the access control guidelines is confirmed to have occurred Ex) Moneylending business, acts of violence, disturbance, possession of weapons, transfer of ID cards and membership cards, etc. |
Documents required |
- • Pledge, 1 ea. (filled out by our company)
- • ID card of subject, 1 ea.
- • Factual evidence (CCTV images, recordings, fact confirmation, etc.)
|
Center for Consultation and Application Receipt
Center for Consultation and Application Receipt. Branch, Phone No, Address
Branch |
Phone No. |
Address |
Gangnam COEX |
(02)3466-6000 |
CS Team, Seven Luck Casino COEX, 58, Teheran-ro 87-gil, Gangnam-gu, Seoul (Convention Hall, Samseong-dong) |
SEOUL DRAGON CITY |
(02)2021-6000 |
Seoul Dragon City CS Team, Seven Luck Casino, 95 Cheongpa-ro 20-gil, Yongsan-gu, Seoul |
Busan Lotte |
(051)665-6000 |
CS Team, Seven Luck Casino Lotte, 772, Gayadae-ro, Busanjin-gu, Busan city (Busan Lotte Hotel, Bujeon-dong) |
Access Management Guidelines
Contact a member of CS Team for detailed guidelines for casino access control.